• Join
  • Donate
  • Contact
  • Admin

Alameda County Sheriff's Office
Emergency Services Dispatcher I

Persons interested in this position may download more information by CLICKING THIS LINK for an Adobe PDF version.

Position Title: Emergency Services Dispatcher I
Concentration: Law Enforcement
Level of Entry: Entry Level

Hiring Agency

Agency: Alameda County Sheriff's Office
Address: 1401 Lakeside Drive, 12th Floor
City: Oakland
State: CA    Zipcode: 94612
Contact: Recruiting
Phone: 9255515730
Email Address:

Descriptive Tasks/Responsibilities for Position


The Alameda County Sheriff's Office is a full service law enforcement agency accredited through the Commission on Accreditation for Law Enforcement Agencies (CALEA) for its law enforcement services, its Regional Training Center, and its Dispatch Unit; the American Correctional Association (ACA) for its Detentions and Corrections Division; the American Society of Crime Laboratory Directors Laboratory Accreditation Board for its Crime Lab; the Bomb Squad Commanders Advisory Board for its Explosive Ordinance Unit. Additionally, the agency's health care provider, Wellpath, has experience working with the National Commission on Correctional Health Care (NCCHC).

The Sheriff's Office has a current budget of approximately $600 million and has over 1700 authorized positions, including in excess of 1000 sworn personnel. The agency's Chief Executive Officer is Sheriff / Coroner Yesenia L. Sanchez, who is assisted in the operation of the agency by Undersheriff Richard T. Lucia, Assistant Sheriffs Emmanuel Christy and Colby Staysa.

The Sheriff of Alameda County is responsible for a vast array of tasks and duties, including the following:

Providing security to the Consolidated Superior Courts
Operating the Coroner’s Bureau
Operating a full-service criminalistics laboratory
Performing Civil Process
Operating the County Jail (Santa Rita)
Operating the County Office of Emergency Services
Providing patrol and investigative services to the unincorporated areas of Alameda County
Pursuant to contractual agreements, providing patrol and investigative services to the City of Dublin, Oakland International Airport, Highland County Hospital, Social Services, and to the Alameda-Contra Costa Transit District
Conducting a basic academy pursuant to Police Officer Standards and Training (P.O.S.T.) requirements. [Sheriff's Academy website]
Providing Fish and Game enforcement
Project Director of the Narcotics Task Force
Serving as the Executive Director of the Sexual Assault Felony Enforcement (SAFE) Task Force
Operating a Marine Patrol Unit in the San Francisco Bay waters.

For more detailed information about the agency, visit: Alameda County's Sheriff's Office

Under close supervision, to receive training in public safety, emergency compliant taking and radio dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety operations, including Sheriff's Patrol, Fire, Medical, Animal Control Services and Local Government; and to perform related work as required.

For more detailed information about the job classification, visit: Emergency Services Dispatcher I (#1882).


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

· The highways, main streets, major buildings and geography of Alameda County.

· Simple record keeping.

Ability to:

· Read, write, and alphabetize.

· Follow written and oral instructions.

· Retain oral information.

· Learn the operation of two-way radio and telephone communications equipment.

· Speak clearly and concisely in a well-modulated voice.

· Learn to dispatch public safety equipment in an effective manner.

· Deal tactfully with the public.

· React with sound judgment under stress and emergency situations while doing several tasks simultaneously.

· Learn statutes, rules, and regulations applicable to communications.

· Learn to operate electronic data terminals.

· Listen and clarify incoming calls to extract pertinent information.

· Write detailed reports.

· Condense a message into a clear written passage.

Application Period

Application Period Begins: 03/09/2023

Application Period Ends: 12/31/2024

Number Positions to be Filled: 4

Yearly Salary: $33.29 to $39.82
(Some agencies may post only their standard hourly rate)

Return to Main Employment Listings